Your clinic’s website should book patients, not just look good.

BAX is an AI agent that staffs your practice website 24/7: it greets every visitor, answers their questions, and books them straight into your calendar, while your front desk looks after the patients in the room.

  • Fully HIPAA compliant
  • BAA signed with every practice
  • PMS integration available

Sound familiar?

  • “The phones ring out during the morning rush.”
  • “Enquiries come in overnight and nobody follows up.”
  • “The front desk answers the same ten questions all day.”

None of that is a staffing problem. It’s a website that doesn’t pull its weight.

What BAX does for a practice

Most websites are brochures. Yours can be a receptionist. BAX lives on your site and does three jobs:

1

Captures every enquiry

Greets every visitor in seconds, including nights, weekends and holidays, qualifies them and logs them in your CRM. Nothing slips through.

2

Books your calendar

Offers real appointment times and books visitors on the spot. Reminders go out automatically, so no-shows drop.

3

Handles the routine questions

Hours, prices, directions, visit prep and billing basics, answered instantly, with anything sensitive handed to your team.

Privacy, handled properly

BAX is fully HIPAA compliant, and we sign a Business Associate Agreement (BAA) with your practice before launch. It handles scheduling and admin, never clinical advice, never medical records, and integrates with your practice management system. Before go-live we share our data-handling summary so your practice manager or compliance reviewer can sign off with confidence.

Find out what your website is losing you

Tell BAX how many enquiries you think you miss a week. It’ll show you the math, recommend a package, and book you a free 20-minute call with our team.