Your website, staffed 24/7.
BAX is an AI agent we build, install and manage on your website. It answers every visitor in seconds, books appointments straight into your calendar, and handles the questions that eat your team’s day.
From visitor to booked appointment, without your staff touching it
- Step 1
A patient lands on your site.
It’s 9:40pm on a Tuesday. Your practice closed five hours ago.
- Step 2
BAX greets them in seconds.
It answers their questions in your practice’s voice and asks the right ones back: what they need, how soon, new or returning.
- Step 3
BAX books them in.
Real appointment times from your calendar, booked on the spot. Details logged in your CRM, your team alerted.
- Step 4
Nobody falls through.
Reminders cut no-shows. Quiet leads get followed up automatically. You see it all in a monthly plain-English report.
That is the agent on this page. .
Patients don’t wait for opening hours
1 in 4 calls to practices goes unanswered, and 62% of patients won’t leave a voicemail. They go looking online instead, and they book with whoever answers first. 41% of enquiries arrive outside business hours, when your website is the only thing on duty. A typical practice loses $150,000+ a year this way. BAX exists so that number stops being yours.
- 1 in 4
- calls to practices goes unanswered, patients check your website next
- 62%
- of patients won’t leave a voicemail, they pick whoever answers online
- 41%
- of patient enquiries arrive outside business hours
- $150K+
- lost per year by a typical practice to unanswered enquiries
Figures are industry research, not BuildaBox client results.
What BAX won’t do
BAX isn’t a chatbot that answers three canned questions, and it isn’t a replacement for your team. It doesn’t give medical advice, and it hands anything sensitive straight to a human. It handles the scheduling and the repeat questions, so your people can look after the patients in front of them.
Push it and see. .
Works with your tools
BAX connects to the systems you already use: your practice management system (PMS), CRMs like HubSpot and Zoho, and your booking calendar. We build the integrations, keep them running, and tune BAX every month based on real conversations. For healthcare clients, BAX is fully HIPAA compliant and we sign a BAA before launch.
- Practice management system (PMS)
- HubSpot
- Zoho
- Your booking calendar
Put BAX to work from $1,500/month
Three packages, one job each: Capture every enquiry ($1,500/mo), Book your calendar ($2,500/mo), or hand over Capture, bookings and support together (from $4,500/mo).